A long standing request from our Australian photography studios has been to support the inclusive GST tax used there. With our Australian members recently breaking up the three-way tie with our friends in Canada and the United Kingdom as our second largest national user base, it is high time for us to comply!

To set a tax as inclusive, you’ll need to head to the Taxes page in Settings. Since this setting would cause previous totals to be incorrect if applied to existing quotes and orders, it will only apply to newly edited quotes or order revisions (if you’re not familiar with order revisions, check out the eraser icon, the second icon at the top right of the order viewer, to create and view order revisions after booking).

Order Viewer showing Inclusive Taxes

This gets displayed much as you’d expect in Client Access, with the inclusive taxes coming after the order total. Here’s an example tax invoice printout generated from Client Access:

Order Printout with Inclusive Taxes

With this release we appear to be in full compliance with the ATO requirements for tax invoices and rounding. Their tax invoice examples show a separate column for per-item GST totals, instead of listing the total amount for the invoice as we do, but our reading of the requirements for sales over $1,000 (as laypersons in Australian taxation) support this approach.

Published as part of Release 2014.1 on January 21st.

We’re announcing a 90-minute downtime window this weekend starting at 11:30pm here in Boca Raton, Florida. This translates to the following times in our 5 most common timezones:

Eastern: Saturday, February 1st, at 11:30PM – Sunday, February 2nd, at 1:00AM
Central: Saturday, February 1st, from 10:30PM – Midnight
Pacific: Saturday, February 1, from 8:30PM – 10:00PM
Melbourne: Sunday, February 2nd,  from 3:30PM – 5:00PM
London: Sunday, February 2, from 4:30AM – 6:00AM

If you or your clients access a Táve link during this window, a “Maintenance in Progress” page will be displayed and will list the five timezones above.

We’ll be upgrading our primary database server software and increasing the speed and size of its storage in preparation for our major upcoming release planned for release prior to attending WPPI 2014.

Specifically, we’re upgrading the server software from MySQL 5.5 to 5.6 and increasing our storage to 100GB in order to take advantage of Amazon Web Service’s Provisioned IOPS. These improvements dramatically trim the time of the migration (and thus downtime) needed for the release mentioned above, which was 4×-6× slower and unacceptably long when tested with our current configuration.

Update: This maintenance event was performed successfully and completed ahead of schedule, allowing us to resume normal operation prior to the close of our 90-minute window. While it has been over a year since our last maintenance event, we’ll need to take another short window when rolling our our next major release, as there are substantial changes to the application and the database schema to support all the great new features in it. We’ll publish an article with the details later this month.