For all portrait sessions to run smoothly and to get the best out of our time together, please be sure to read right through, and please feel free to call or write if needed.
Approximately 2 weeks after your portrait session your portfolio will be ready for you. Your portfolio will include between 30 to 40 photographs. I will contact you to arrange a day and time for your Portfolio Presentation and Order Session. Please allow around an hour.
All session fees include two meetings. One being your actual portrait session, and the other being your Portfolio Presentation and Order Session. The Portfolio Presentation and Order Session is where you come into the studio and see your portraits for the very first time. You will also be able to see studio samples of all display options available. I will guide you through the process of selecting your chosen portraits and display options. And you can place your order.
I usually ask for half of your invoice amount upon ordering (I have payment facilities available so you can make a deposit at your Portfolio Presentation and Order Session), and the remaining half is due when your completed order is ready to be delivered – this can be up to 2 to 4 weeks depending on what you wish to order. You can also choose a 2 or 3 month layby if you wish.
If a pregnancy and newborn session bundle has been booked, both portfolios will be shown at the same time so you can order across both portfolios.
For clients who travel 2-4 hours for their session, or for destination sessions, we can hold our Portfolio Presentation and Order Session via Skype or Zoom.
I am unavailable on Sundays, and Public Holidays.
For outdoor sessions, in the event of rain, storms or unpredictable weather, we will need to postpone to the next available date.
Please let me know if you are a blended family prior to your session being held.
ABN 99 459 745 691
The portrait agreement ensures that you know up front what to expect so it is important that you read it thoroughly. If you would like a printed copy for your records, please send me an email.
Dragonfly Portraits will from here on in be referred to as the Studio.
You are the legal guardian/parent of the minor and you are authorised to sign this agreement on behalf of the minor.
Photographs, means all photographs and film clips taken by me during this session or any other session, whether at this location or any other location or site and includes all negatives, digital formats and backup copies of the photographs of the minor/s and/or yourself. It also includes without limitation, any modification of whatsoever nature to the photographs/film clips.
The copyright to the photographs and films belongs to me absolutely. I may at my absolute discretion, and without limitation to my rights as copyright holder of the photographs and film clips use the photographs and film clips as part of my promotion, portfolio, or marketing. It is agreed that the copyright to the photographs and films belongs to Karen/the photographer entirely, which could be for any other purpose, including commercial purposes. You understand that you can not copy, duplicate, print, edit, alter or distribute the photographs and film clips in any way.
You must not copy or modify Studio material in an unauthorised manner. Unauthorised use of the Studio images, films and materials may amount to a breach of contract and/or infringe/Copyright Act 1968 (Cth)/ which may occur legal liability.
Karen Ashcroft is the creator and author of all films and is recognised as the owner of moral rights.
The processing (editing) stage of photographs and film clips is part of the artists creative process. The Studio will supply edited JPG format files and edited MP4 films. The Studio is under no obligation to release or show RAW or MOV files, and will not supply RAW or MOV files or unedited photographs or film clips. Digital Files/Negatives are not to be altered in any way.
In consideration of the foregoing you release and discharge me and forever hold me harmless (and agree to indemnify me and keep me indemnified in respect of any and all loss arising as a result of) any and all causes of action, claims, demands, actions, suits or proceedings of whatsoever nature, whether caused by, arising from or incidental to my negligence or otherwise, which you, the minor/s or another party may now have or at any time hereafter may have with respect to or in any way connected with you and/or the minor/s attending and participating in the photographic or filming session.
If yourself or your child are unwell please contact the Studio as soon as possible. The Studio understands that children can become sick, so are happy to reschedule however please be aware that the Studio can be booked weeks in advance. Likewise if your photographer/filmmaker becomes unwell, or if the weather is not suitable for your outdoor portrait session or filming session, the Studio will contact you as soon as possible or on the day of the session and reschedule to a suitable day.
Due to the nature of the Studio’s products, all sales are final. Please check your products immediately upon receipt. If you find that my products have faults, please contact the Studio within 2 days from receipt of purchase and the Studio will replace any faulty products deemed to be the fault of the Studio.
Your portfolio will be archived for approximately 6 months after which time they may be deleted. Please be sure to back up your digital files supplied by the Studio at least twice and upgrade your storage method as technology advances.
Specific requests / instructions must be specified in writing on the booking form. It is the clients responsibility to ensure the photographer or filmmaker is instructed on the day to take photographs or films of individuals, family, or other groups that may be required.
Acceptance of the completed Booking Form and payment of the session fee completes the contract between the parties to provide the services as described herein, and consequently constitutes a binding contract which includes the terms and conditions stated in this document.
In the event that an order is not completed, for any reason, the Studio's liability is limited to the return of the client's session fee / deposit.
As a new client you will automatically be signed up to receive Newsletters via email from The Studio. You can unsubscribe at any time that you wish to do so.
Agreed variations to the contract become effective upon written confirmation by the Studio.
All due care is taken in the printing process to produce the required colour, contrast and density. However, the Studio does not accept liability for variations in the printing process, which may produce alignment, colour, contrast and density alterations. The Studio also does not accept liability for variations in the viewing of films on various viewing devices, which may produce variations in alignment, colour, contrast and density.
Karen Ashcroft (photographer and owner of Dragonfly Portraits) has successfully completed Covid-19 training provided by the Australian Government and is a registered Covid Safe business.
Clients must reschedule their portrait session if they have returned from overseas in the past 21 days or, been in contact with anyone with a confirmed case of COVID-19 in the past 21 days, identified as a close contact, or if anyone in their family has cough, cold or flu symptoms or are waiting on a Covid 19 test result.
All adults attending portrait sessions must be fully vaccinated against Covid 19 or have a medical exemption.
The studio will be disinfected within 15 minutes of your arrival and also immediately after your departure.
All clients must sign into the studio using the QR Code provided. Hand sanitiser is provided for use throughout the session, clients must use hand sanitiser before entering the studio and before leaving the studio.
The Studio will be in contact with yourself (the client) the day before your session to confirm no one in your household has a fever and/or has a cough. The Studio will also confirm the photographer and any members of immediate family do not have a fever and/or cough. If either households are showing the slightest symptoms, both parties retain the right to reschedule until medically cleared.
Clients acknowledge that for newborn and baby sessions, I (the photographer) can not perform my duties without touching/holding the client's baby/children, and clients acknowledge this and give me (the photographer) permission to do so.
Clients acknowledge that COVID19 is contagious and that I can’t guarantee they won’t catch it from me (the photographer) or the Studio (despite extensive measures that are put in place) and enter the studio at their own risk.
Clients release me (the photographer) and the Studio of any claims relating to COVID19.
1) The Portrait Session Fee: The session fee covers the photographers time, talent, post production, and ensures you have an online gallery from which to view your portraits. Your portfolio will include between 30 to 40 photographs. Your session fee also secures your session date and time and ensures that the current prices are fixed for all orders connected with this portrait session which you have booked. The portrait session fee is non refundable.
All session fees include two meetings. One being your actual portrait session, and the other being your Portfolio Presentation and Order Session.
2) After the session: Approximately 2-3 weeks after your portrait session your portfolio will be ready for you. You can order your selection of photographs at your Portfolio Presentation and Order Session. For bundled pregnancy and newborn session fees, both portfolios will be released at the same time so you can choose across both portfolios. Orders will be filled after 50% payment of your total order has been made. Orders will only be delivered once the order has been paid in full. Delivery can take from 2 to 6 weeks from the time of first payment depending on what you have ordered. Your order will be delivered if you are local to Camden, or sent to you via Australia Post or a courier if you are located out of the Camden area.
4) Travel Fee: For portrait session locations outside a 20km radius from Camden, a $75 travel fee may occur. Your Travel Fee is due upon booking.
The Studio respects other’s intellectual property rights by purchasing the licences and rights to use any music featured in slideshows and films produced by the Studio.